Charter Communications, the nation’s second-largest broadband provider, on Tuesday issued a statement apologizing for the “gaffe” in a story about its upcoming launch.
The statement, released to The Wall Street Journal, said the company would no longer use its new “Smart” platform, the company’s new name for its network of Internet-based Internet services.
“Our new platform is designed for more robust communications in a world that is increasingly connected to the world through smart devices and devices that interact with each other in real time,” the company said.
Charter’s new “smart” Internet service is expected to be available to consumers and businesses starting in the first quarter of 2019.
For its part, the Federal Communications Commission (FCC) said it was reviewing Charter’s announcement.
Earlier in the day, the agency issued a letter to Charter asking it to clarify whether its new platform “does not include a set of terms that could cause users to infringe copyright and could be subject to enforcement action.”
Read the full statement here: Charter Communications’ statement on the “Smart platform” and the FCC letter: We have been clear about our commitment to providing our customers with high-quality, secure, and affordable communications services.
We are excited to introduce a new service that is built on these principles, called Smart, to our network.
This new service will offer customers and partners a way to easily and securely connect their personal devices to our networks, with the flexibility and security of today’s Internet infrastructure.
The Smart platform offers the flexibility to connect a device to the Internet without requiring an intermediary, which we believe will make connecting devices even more secure and enjoyable.
We will continue to work with our customers to ensure that our Smart platform is in their best interests and helps them achieve their goals.
We welcome all customers to join us on Smart, and look forward to working with them on this exciting new service.
Read more about the FCC: Read more from The Wall St Journal: